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Returns & Exchanges

 

If you are not 100% satisfied with your product, you can return or exchange your item(s) within 30 days from the date of invoice.

(Please note that some restrictions apply)

 

Return Instructions

Securely pack your merchandise. We are not responsible for lost or damaged goods during transit.

In order to process your return/exchange please make sure to provide the following information on a note and include it in the package

 

Please ship the item(s) to the address below

CoolJade90210

Attn:Return Dept

17331 Newhope Street

Fountain Valley, CA 92708

 

 Please make sure to add a tracking number for your shipment.

 If for any reason you do not have your order number please contact us at 714-825-0086

After your return is received, we will process your refund. Please allow up to 2-3 days for the refund credit to appear on your statement after the return has been received.

Please note that all refunds are issued to the original method of payment.